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Dear Colleague, In the past, the notice sent to claimants when we receive disability internet claims submitted by a third-party stated that claimants would receive a disability determination within 90-120 days. However, due to the backlog of initial disability claims, it has been taking an average of 200-230 days for claimants to receive a disability determination. We understand this may be confusing to claimants and can result in unnecessary calls to our offices. To provide better expectations for when a claimant should expect to receive a decision, we have updated the notice to reflect the current timeframe of 200-230 days. We continue to review and update our notices to ensure they are clear and accurate. This is the first change with more expected to come. We appreciate your continued support. Sincerely, Dawn Bystry Office of Strategic and Digital Communications
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