We have posted blogs about the ineptness of some of the Social Security district offices. But we also like to give credit, where credit is due. I called the Melville district office today regarding a claim that we had recently filed, and was lucky enough to reach Mrs. Craven who works there. Not only did Mrs. Craven fix the mistake that someone else made when processing our client’s claim, but she also went out of her way to correct a mistake that was made by someone at the Patchogue district office, who was incapable of correcting their mistake. This is not the first time that Mrs. Craven has helped me, and I hope it won’t be the last. She is professional, courteous, and most of all, she knows what she’s doing. Problems that pose a particular issue for other representatives she is able to fix in a few minutes. Why can’t we expect every SSA representative to perform as well as she. We greatly appreciate Mrs. Craven’s knowledge and help, and hope that others can follow her example. Thank you Mrs. Craven.
by Susan GoldenPrevious Next
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